Better Accountability = Better Performance
Accountability leads to betterment in performance and an overall increase in employees’ morale. And that’s a no-brainer but even then, surveys have shown that around 40% of employees working in US organizations are not held accountable for their actions.
Desirable Accountability Outcomes Include:
Promotes ownership and sense of purpose
Increases employees’ confidence
Increases employee participation
Creates more opportunities for creativity and innovation
Increases employee satisfaction and retention
Here is an Accountability EXAMPLE:
A client had a very fragmented structure where departments actually competed (and were compensated) based on department performance goals. They had no understanding of how their work affected others up or downstream. We designed a “take a friend to work day” where employees worked in different departments to see how their work affected others and got them focused on a common purpose and goals. Within 9 months they recorded increases in productivity, job satisfaction/happiness, and retention.
Here is your Accountability CHALLENGE:
Turn your focus from the HOW to WHY your people perform certain tasks and job responsibilities. It will give them a sense of purpose and understanding of the common goals. People like accountability and to have their performance measured so long as they have a sense of purpose. Of course, make it fun!
Have fun, work hard and money will come. Don’t waste time – grab your chances. Have a positive outlook on life. When it’s not fun, move on.
– Richard Branson